About Sybrin:

Sybrin is a leading IT software development company specialising in innovative solutions tailored to meet the evolving needs of businesses across various sectors. Our mission is to empower businesses with cutting-edge technology solutions that drive efficiency, enhance customer experiences, and facilitate growth.

At Sybrin we pride ourselves on delivering high-quality products and secure solutions, thanks in part to the combination of the ISO 9001 for Quality Management System and ISO/IEC 27001 for Information Security Management System certifications, and our commitment to data protection, demonstrated by our implementation of ISO/IEC 27701 Privacy Information Management System. As an employee of Sybrin, you will be expected to familiarise yourself with the contents of the Integrated Management System, as well as undergo periodic training to better understand your unique role in the security, quality, and privacy ecosystem within Sybrin, and uphold the principles in Sybrin’s Integrated Management System. The Integrated Management is a significant business enabler and as such, ensuring our customers are receiving quality, secure service at every touchpoint within the organisation is critical.

The Project Delivery Manager (PDM) is accountable for overseeing multiple project squads delivering complex software implementation, customization, upgrade, and consulting projects. The PDM ensures Sybrin Project Management Standard compliance, ISO/IEC 27001 data protection, ISO 9001 quality assurance, and alignment with client and Sybrin strategic objectives across a portfolio of approximately 18 active projects. Ensuring that projects are completed on time, within budget, and to the highest quality standards

Qualifications and Experience:

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Project Management Professional (PMP) certification or equivalent preferred.
Minimum of 7 years of experience in project or program management, with a track record of delivering complex, multi-project portfolios in software delivery environments.
Experience working in the IT/software development industry is preferred.

Reporting Line: Project Delivery Executive

Key Responsibilities:

Project Planning: Develop comprehensive project plans, including scope, objectives, deliverables, milestones, timelines, resources, and budgets.
Resource Allocation: Allocate resources, including team members, equipment, and materials, to support project execution and ensure optimal utilization.
Risk Management: Identify, assess, and mitigate project risks and issues, developing risk mitigation strategies and contingency plans as needed.
Stakeholder Management: Establish and maintain relationships with project stakeholders, including clients, sponsors, vendors, and team members, ensuring clear communication and alignment throughout the project lifecycle.
Team Leadership: Lead and motivate project teams, providing direction, guidance, and support to achieve project goals and objectives. Foster a culture of collaboration, accountability, and excellence.
Quality Assurance: Implement quality assurance processes and standards to ensure project deliverables meet or exceed client expectations and quality benchmarks.
Change Management: Manage changes to project scope, schedule, and budget, assessing impacts and communicating effectively with stakeholders to ensure alignment and approval.
Project Monitoring and Control: Monitor project progress, track key performance indicators (KPIs), and identify variances from the project plan. Take corrective actions as needed to keep the project on track.
Reporting and Documentation: Prepare and present regular project status reports, updates, and dashboards to stakeholders, providing insights into project performance, risks, and issues.
Lessons Learned: Conduct post-project reviews and lessons learned sessions to evaluate project performance, identify areas for improvement, and capture best practices for future projects.
Client Satisfaction: Ensure client satisfaction by delivering projects on time, within budget, and to the highest quality standards. Address client concerns and requests promptly and professionally.
Continuous Improvement: Drive continuous improvement initiatives to enhance project management processes, methodologies, and tools, leveraging industry best practices and lessons learned.

Critical Technical and Behavioural Skills Required:

Strong understanding of project management methodologies, tools, and best practices, such as Agile, Scrum, Waterfall, and Kanban.
Proficiency in project management software such as Microsoft Project.
Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire project teams and stakeholders.
Strong analytical and problem-solving abilities, with the ability to identify and address complex project issues and risks.
Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and deadlines simultaneously.
Manage project-level financial reviews including gross and net profit tracking, and revenue recognition.
Lead escalation and management of risks and compliance issues.
Oversee squad productivity, capacity planning, and performance KPIs.
Enforce governance, audits, and compliance checks across the portfolio.
Ensure all projects comply with Sybrin’s SPMS, ISMS, and QMS policies.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Project Management Professional (PMP) certification or equivalent preferred

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What is your current salary (CTC) per month?*

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Do you have at least 7 years of experience in project or program management within the software or IT services industry?*

Have you previously managed a portfolio of 10 or more active projects at the same time?*

Do you have formal training or certification in project management (e.g. PMP, PRINCE2, PgMP, Agile)?*

If yes, list your certifications here:

Delivery Methodologies and Tools

Are you experienced in using both Agile (e.g. ScrumBan) and Waterfall project delivery methodologies?*

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Financial & KPI Oversight

Have you ever managed tracking and reporting of project budget consumption, gross/net profit, or revenue recognition?*

Have you used project KPIs such as budget burn vs. progress, squad utilization, or sprint velocity in your reporting?*

Compliance and Governance

Are you familiar with ISO 9001 or ISO 27001 standards, or have you worked in a delivery environment governed by them?*

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Have you ever participated in or led a project audit or compliance review?*

Team & Client Management

Have you directly managed cross-functional squads (BA, QA, Developers, PMs)?*

Have you led SteerCo meetings or presented project status to client executives?*

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Are you legally eligible to work in South Africa?*

Are you available to work full-time, and are you open to travel if required?*

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Project Delivery Manager (Hybrid)

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