Operations Department (COO)

Business Analyst (Hybrid)

Remote
Work Type: Full Time

About Sybrin:

Sybrin is a leading IT software development company specializing in innovative solutions tailored to meet the evolving needs of businesses across various sectors. Our mission is to empower businesses with cutting-edge technology solutions that drive efficiency, enhance customer experiences, and facilitate growth.

At Sybrin System we pride ourselves on delivering high-quality products and secure solutions, thanks in part to the combination of the ISO 9001:2015 certification for Quality Management, and ISO 27001:2013 for Information Security Management. As an employee of Sybrin Systems, you will be expected to undergo periodic training to better understand your unique role in the security and quality ecosystem within Sybrin. These certifications are significant business enablers, and as such, ensuring our customers are receiving quality, secure service at every touchpoint within the organization is critical.

Role Overview:

This role will be responsible for facilitating the identification and documentation of business requirements and processes. It acts as a liaison between stakeholders and technical teams to ensure successful project delivery.

Qualifications and Experience:

    Degree/Professionally Skilled Level
    IIBA (CCBA) Certification
    Minimum of 2-5 years’ experience

Key Responsibilities:

    Requirement Analysis: Lead the collection and analysis of detailed business requirements.
    Solution Design: Develop and propose solutions to meet business needs.
    Documentation: Create comprehensive requirement specifications, user stories, and process documentation.
    Stakeholder Management: Engage with stakeholders to gather requirements and provide updates.
    Process Improvement: Identify and suggest improvements to business processes.
    Project Coordination: Coordinate with project teams to ensure alignment with business objectives.
    Testing Facilitation: Facilitate and support user acceptance testing.

Critical Technical and Behavioral Skills Required:


    Problem-Solving: Proactively identifies issues and works towards solutions.
    Communication: Clearly reports findings and collaborates with stakeholders.
    Accountability: Takes responsibility for deliverables and follows through on commitments.
    Continuous Improvement: Seeks opportunities to enhance skills and processes.
    Analytical Thinking: Analyses complex data and requirements to provide actionable insights.



Qualifications:
Relevant tertiary qualification/Informatics degree
 

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